Special Note About Warranties: No warranty on "Wear Items" (belts, filters, bearings etc.) Some wear items may have 90 day warranty.
All of the products we sell and distribute are warranted by the
manufacturer of the product. We do not manufacture any products.
You will need to contact the manufacturer or your local dealer for warranty
information and repairs. Engines that have been started, had Oil and
gas added or have been modified in any way, or parts that have been
installed, ARE NOT
ELIGIBLE FOR RETURN!
A part not working as desired may be part of a larger issue (i.e. A seemingly faulty carb may be a result of low compression or a venting problem and a seemingly faulty coil may be a result of a bad ground on a stop switch.)
ANY AND ALL CLAIMS OF A FAULTY PART OR ENGINE MUST BE RESOLVED THROUGH THE MANUFACTURER'S WARRANTY PROCESS AND THE REPORT OF ANY SUCH CLAIM MUST BE ACCOMPANIED BY A WRITTEN RECEIPT FROM A VALID SERVICE DEALER FOR SAID MANUFACTURER.
Claim must be scanned and emailed to us for consideration.
Note: Engines that have been started, or used with no oil, incorrect amount or wrong type of oil are not covered by warranty. These engines can not be returned to us or repaired by the manufacturer at no cost. Some small engine repair companies will arrange for special pricing on short blocks to repair your engine, but that will be up to the regional sales/service manager in your area. You will need to visit your local repair center and they will contact the factory sales representative. This may take 1-2 months for approval.
The Dealer or Factory Sales Field Representative's Decision is final. If you are told your engine is not under warranty due to lack of lubrication or any other oil related problems, we can not assume responsibility. You will need to pay for repairs or purchase a new engine. Although we would like to trust every customer, we must abide by the dealer or factory decision. (And they will know by looking at the bearing surfaces if an engine has been run without oil)
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